COSTMER SERVICE

Monday to Friday 09:30-17:00
HansaGT Medical GmbH
Hardenstr.51
20539 Hamburg
Germany

CONTACT FORM

PAYMENT

Payment options

Payment in advance

Payment via Klarna instant transfer

Payment by credit card (VISA or Mastercard)

Our bank details

HansaGT Medical GmbH

IBAN DE 93 2415 1005 1210 3397 33

BIC NOLADE21STS

SHIPPING

Shipping and delivery costs

Delivery is made within Germany.

For shipping abroad, please contact us at:

bestellung@hansagt24.com

Tel: 04030939258.

From an invoice amount of 50 euros,
we ship free of shipping costs within Germany.

Below that, we charge a standard shipping fee of 6 € within
Germany.

Shipping Provider

Our goods are shipped within Germany with DHL.

DELIVERY TIME

Unless another deadline is specified in the item, the goods will be delivered
in Germany within 3 to 4 working days after receipt of payment

For large order quantities, the delivery time may vary.
In this case you will be contacted directly by us.

As soon as your order leaves our house, you will receive a shipping
confirmation from us via email. In most cases you will receive your package
within 1 to 2 days.

EXCHANGE + RETURN

Exchange or return is possible within 14 days after receiving the goods from
us, only if the goods are still packed and undamaged.

It is completely free of charge for you.

In case of exchange and return, please contact us at:

bestellung@hansagt24.com

Tel: 04030939258.

We will send you a return slip. After we receive and review your return, we will
refund your money within a few days if the claim is justified.

Unpacked and used products are excluded from exchange. In general, rapid
test kits are excluded from exchange.

Product added to compare.