Unless another deadline is specified in the item, the goods will be delivered
in Germany within 3 to 4 working days after receipt of payment

For large order quantities, the delivery time may vary.
In this case you will be contacted directly by us.

As soon as your order leaves our house, you will receive a shipping
confirmation from us via email. In most cases you will receive your package
within 1 to 2 days.

Exchange or return is possible within 14 days after receiving the goods from
us, only if the goods are still packed and undamaged.

It is completely free of charge for you.

In case of exchange and return, please contact us at:

bestellung@hansagt24.com

Tel: 04030939258.

We will send you a return slip. After we receive and review your return, we will
refund your money within a few days if the claim is justified.

Unpacked and used products are excluded from exchange. In general, rapid
test kits are excluded from exchange.