COSTMER SERVICE

Monday to Friday 09:30-17:00
HansaGT Medical GmbH
Billbrookdeich 217
22113 Hamburg
Germany

FAX: +49 (0)40 3567 66 77

CONTACT FORM

PAYMENT

Payment options

Payment in advance

Payment via Klarna instant transfer

Payment by credit card (VISA or Mastercard)

Our bank details

HansaGT Medical GmbH

IBAN DE 93 2415 1005 1210 3397 33

BIC NOLADE21STS

SHIPPING

Shipping and delivery costs

Delivery is made within Germany.

For shipping abroad, please contact us at:

bestellung@hansagt24.com

Tel: 04030939258.

order value < 50€ , 6€ shipping costs
order value > 50€ , Free shipping
(within Germany) 

Shipping Provider

Our goods are shipped within Germany with DPD.

DELIVERY TIME

Unless another deadline is specified in the item, the goods will be delivered
in Germany within 3 to 4 working days after receipt of payment

For large order quantities, the delivery time may vary.
In this case you will be contacted directly by us.

As soon as your order leaves our house, you will receive a shipping
confirmation from us via email. In most cases you will receive your package
within 1 to 2 days.

EXCHANGE + RETURN

Exchange or return is possible within 14 days after receiving the goods from
us, only if the goods are still packed and undamaged.

It is completely free of charge for you.

In case of exchange and return, please contact us at:

bestellung@hansagt24.com

Tel: 04030939258.

We will send you a return slip. After we receive and review your return, we will
refund your money within a few days if the claim is justified.

Unpacked and used products are excluded from exchange. In general, rapid
test kits are excluded from exchange.

Product added to compare.